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Although some employees will be more affected by AI than others, training should be available to all, Brown adds. “Companies should also invest in developing and enhancing skills for all employees — from the C-suite down,” he says. “Democratizing access to training for all employees, including those at the top, means everyone can contribute and be accountable for driving an AI-forward culture.”
While many IT leaders sing the praises of AI training, some acknowledge that there are challenges. Many employees lack the time to engage with training courses, especially in sustained blocks, says Dustin Johnson, CTO at Seeq, a provider of data analytics and AI tools. He recommends that companies use digestible, just-in-time courses tailored to each employees’ needs.
Companies can also use AI to design and deliver training courses; for example, an AI tool could consolidate training and reference material and provide information tailored to the specific equipment and processes at a manufacturer, he says.