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Hundreds of TikTok employees are facing layoffs as the company moves towards automated moderation.
TikTok, owned by ByteDance, is cutting hundreds of jobs globally as it pivots towards greater use of AI in content moderation. Among the hardest hit is Malaysia, where fewer than 500 employees were affected, mostly involved in moderation roles. The layoffs come as TikTok seeks to improve the efficiency of its moderation system, relying more heavily on automated detection technologies.
The firm’s spokesperson explained that the move is part of a broader plan to optimise its global content moderation model, aiming for more streamlined operations. TikTok has announced plans to invest $2 billion in global trust and safety measures, with 80% of harmful content already being removed by AI.
The layoffs in Malaysia follow increased regulatory pressure on technology companies operating in the region. Malaysia’s government recently urged social media platforms, including TikTok, to enhance their monitoring systems and apply for operating licences to combat rising cybercrime.
ByteDance, which employs over 110,000 people worldwide, is expected to continue restructuring next month as it consolidates some of its regional operations. These changes highlight the company’s ongoing shift towards automation in its content management strategy.