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Benioff said Salesforce has run all the information management for Davos for over a decade, and this year it introduced an AI agent on the Davos app to be a partner’s of the participants.
“What it does is it goes back, and it looks at every session you’ve ever attended because all of that is recorded as you badge through the conference and every session that is available,” Benioff said during the annual meeting.
“And then that agent can say, ‘Yes, this is the thing you need to do in Davos to be really successful right now…’ It’s delivering a 95% result for Davos attendees because it has access to so much data that has been collected here over so many years.”
AI-related job fears
The rise in AI has been evident in workplaces, to the point where employees have growing fears that it could replace them at work – a fear that was recently validated by the WEF’s latest Future of Jobs Survey.
According to the report, 41% of employers plan to downsize their workforce where AI can replicate people’s work.