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Reliance Jio Chairman Akash Ambani, during the discussion on AI and jobs on Day 1 of the Mumbai Tech Week (MTW) 2025, shared a bold perspective on this emerging technology. Addressing concerns over AI replacing jobs, Ambani dismissed fears of large-scale job losses, instead terming AI as a force of transformation, not destruction. “I’m a firm believer that AI will transform jobs,” he said, explaining how AI is taking over repetitive tasks, freeing up human potential for more valuable work. In conversation with Dream11 Co-founder Harsh Jain, Ambani drew parallels with past technological shifts. “When the Internet was created, new industries were born — fintech, e-commerce, a creator economy. AI will do the same.”
Ambani said at Jio, AI is being deployed across operations, from network monitoring to customer service, enhancing efficiency rather than cutting workforce. “Companies that fail to embrace AI risk irrelevance. I totally believe that companies will have to embrace AI, or their future is very, very bleak,” Ambani warned.
He also shared that with Jio investing in AI infrastructure, from data centres to research and talent development, there is no doubt that AI is a job creator, which will reshape the future of work in India.