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âAnd I think thatâs probably true. If youâre applying for a job, the person whoâs got AI skills is likely going to score higher than the person who hasnât.â
The Oxford Internet Institute analysed one million jobs, and found that some job sectors value âAI expertise even more than traditional academic credentialsâ.
Roughly 10 million people in the UK canât access or use digital technology â which has become the primary platform for recruiting staff across nearly every sector â previous Lloyds Bank research has shown.
What will artificial intelligence (AI) mean for the workplace?
Artificial intelligence is transforming the workplace â and the UK is at a âsliding doors momentâ.
That was the warning issued by Institute for Public Policy Research earlier this year, as they published research envisaging a âjob apocalypseâ without significant government intervention. In the âworst case scenario,â 7.9 million jobs could be lost, their analysis showed, with no GDP gains. In the best-case scenario, no jobs are lost, and there is a 13% increase in GDP.
The IPPR called for encourage job-augmentation over full displacement, and to regulate areas like health to ensure âhuman responsibility of key issues.â
Such job-augmentation can be positive, said Rogoyski â as âlarge-language models like ChatGPT are now very good at writing.â Structuring and summarisation, for example, are strong points.
But human oversight is also very necessary. Without it, so-called efficiency gains can end up backfiring.
âTechnologies designed to increase efficiency can often lead to adverse outcomes,â Rogoyski warned. âTake email, for example. How many people are completely overloaded by their email inbox? You know, when email was first brought to everyone, I thought, âGreat, I donât have to write those physical memos anymore.â Little did we realise that we will become slaves to it, and it hasnât. It hasnât saved work. Itâs created work.â
Sometimes, the adoption of AI creates âprocess collapseâ. People apply for jobs using AI-written applications, then employers screen these applications with an AI-supported firewall.
This creates a âwar of capabilitiesâ which âdoesnât help employer or potential employee, and only succeeds in adding complexity while driving up everyoneâs computer billsâ.
âWe lose sight of something that should be an inherently human process, for humans and by humans,â Rogoyski said. âWe ought to be a bit more thoughtful about how we use and apply automation technologies.â
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