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Theuns Kotze, Managing Director, BSI Group India Private LTD., BSI said: “The world of work is changing, shaped by demographic shifts bringing growing age diversity alongside new attitudes and expectations of when, how and where work is done. AI alone will not replace jobs, but AI paired with robotics or other technology may have a sizeable impact in the long term, potentially reducing reliance on people for repetitive, labour intensive and often risky tasks on construction sites, in factories and warehouses or even restaurants.
“AI-powered technologies have the power to transform the way we work across all sectors, and we can expect them to shape how companies recruit staff, manage performance, train employees and more. At the same time, it is vital that we consider how to retain human creativity, ingenuity, critical thinking, and collaboration. We can use AI to enhance efficiency and productivity, and if we pair it with human insight, empathy, and compassion, we can strengthen organizational culture and foster greater innovation.”