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Flexibility, in this case, is crucial; highly skilled workers have the advantage of being able to transition between roles and industries more easily, which will be vital as AI reshapes job demands.
Preparing for AI integration: from strategy to execution
To make the most of AI, HR professionals must first understand its specific applications within their organizations. Colombo highlights a common issue: “There is this kind of frenzy about AI … but actually, if you ask employers what AI would do in their firm, they don’t know.”
The first step, he says, is to demystify AI and identify where it can complement existing roles rather than replace them. Once the applications are understood, HR teams can implement targeted training programs.
Colombo emphasizes the importance of knowing “what you can ask and how to ask” when using AI tools. Without this understanding, AI’s potential to enhance productivity and efficiency may be underutilized.
Looking ahead: building a flexible and adaptable workforce
HR professionals must anticipate the ongoing changes that AI will bring. Colombo advises that organizations need to “keep up with the advances in technology” and continuously invest in education.