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However, AI’s adoption is not without consequences. Studies suggest that higher-wage earners stand to benefit more, potentially widening income inequality. Developed economies, with their focus on cognitive-task-oriented jobs and advanced digital infrastructure, are better positioned to leverage AI’s potential than emerging markets.
India is actively working to integrate AI into its economy. The government allocated Rs 500 crore in this year’s budget for a Centre of Excellence in AI for education. OpenAI CEO Sam Altman, who had once dismissed India’s AI progress as “hopeless,” recently acknowledged the country’s rapid advancements and its push for an indigenous AI model.
Despite concerns over automation, AI is expected to create opportunities in energy, healthcare, and financial services, according to Nigel Vaz, CEO of Publicis Sapient. “AI is going to be embedded in every single aspect of transformation. We are moving from human action-driven processes to more agentic architectures, where digital and physical workforces operate together,” Vaz told NDTV at the World Economic Forum in Davos. He said AI would take over repetitive tasks, freeing workers to focus on higher-value roles.
Vaz also highlighted a shift from software as a service to services as software, where AI platforms generate software dynamically based on real-time needs. “Software is now able to create opportunities in the services space, producing outcomes that were previously unattainable. Companies are moving from deploying software products to creating AI-driven platforms that generate software on demand,” he said.
AI is changing the nature of work. It is not about machines replacing humans but about humans learning to work alongside them. The challenge lies not in stopping AI but in adapting to its inevitable integration.