AI Agent & Copilot Podcast: Career Coach Shayna Robinson on ‘Hidden’ Neurodivergent Workers

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Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps customers reimagine their business.

In this episode, Shayna Robinson, CEO at Circle of Friends, speaks with Tom Smith about her upcoming fireside chat at AI Agent & Copilot Summit. The topic is Artificial Intelligence for Authentic Inclusion.

Highlights

Overview of Circle of Friends (01:11)

Circle of Friends is a career coaching agency focused on helping people with intellectual disabilities and neurodivergencies create fulfilling careers. The agency provides services such as resume writing, interview coaching, and job search assistance tailored to the needs and interests of its clients. The mission is to support individuals in achieving their career goals and building the careers they love.

AI’s Potential in Career Coaching (02:11)

She emphasizes the importance of making AI accessible to the individuals her agency serves. AI can help remove barriers to employment by using appropriate filtering questions in recruiting management systems and avoiding jargon in job descriptions. AI can also assist in transcribing and recording meetings, making it easier for individuals to review and understand information.

Engagement with Employers (04:06)

Robinson explains that her agency caters to both individuals and employers, connecting with businesses to promote workplace inclusion and accessibility. The agency advocates for inclusion, emphasizing the need for physical and technological accessibility. They also teach employers about the benefits of hiring individuals with intellectual disabilities and how to create a welcoming environment.

AI Agent & Copilot Summit NA is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents for mid-market and enterprise companies. It takes place March 17-19 in San Diego, CA. Register now to attend. 

Robinson highlights the untapped talent that employers often miss, including people with intellectual disabilities, refugees, and immigrants. The conversation underscores the need for employers to be sensitized to the skills and potential of individuals with intellectual disabilities.

Key Takeaways for the Summit Session (06:02)

Robinson plans to discuss the concept of hidden workers, including people with intellectual disabilities, neurodivergencies, refugees, and immigrants. She aims to emphasize going beyond compliance to show genuine empathy and compassion in hiring practices. The session will also cover practical ways individuals with barriers can use AI to assist with communication and information management.

Shayna Robinson acknowledges that while there are good training opportunities for ID individuals with AI, finding them can be challenging. Once found, these resources are valuable and can help individuals and their support networks excel.

Robinson highlights the untapped talent that employers often miss, including people with intellectual disabilities, refugees, and immigrants. The conversation underscores the need for employers to be sensitized to the skills and potential of individuals with intellectual disabilities.


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