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As we enter the age of agentic A.I., Scale AI founder Alexandr Wang claims people wonât be out of work but instead responsible for overseeing their own groups of A.I. employees. âItâll almost be like everybody gets promoted to being a manager,â the 28-year-old billionaire said during a recent podcast interview with Theo Von. Instead of completing tasks themselves, office employees will manage a âpod of 10 A.I. agents,â for example, to ensure theyâre âdoing it right and that theyâre not making any mistakes,â he added.
Labor disruption has been one of the largest fears attached to A.I. Office and administrative jobs are especially at risk, according to a report from the Brookings Institute that also identified high-paying fields like STEM, business and finance as vulnerable to A.I. displacement. More than 30 percent of all workers could see at least half of their occupationâs tasks disrupted by the technology, said the study.
But Wang believes A.I.âs inroads across these industries will be offset by new employment opportunities. âAs A.I. grows, thereâs actually going to be tons of jobs created along the way and tons of opportunity for people to help improve A.I. systems, or control A.I. systems or overall be a part of the technologyânot just disenfranchised by it,â he told Von.
What is Scale AI?
Scale AI will be responsible for some of these new jobs, according to Wang, who described his company as the âUber for A.I.â The startup specializes in curating the much-needed data used by tech companies to fine tune their A.I. systems, hiring gig workers around the globe to correctly label information. âWe have a community of people, a network of people, who help produce the data that goes into the system,â said Wang, who currently has an estimated net worth of $2 billion.
His strategy has gained the attention of major investors and clients along the way. Valued at $13.8 billion last year, Scale AI counts government agencies like the U.S. Department of Defense and OpenAI, Google (GOOGL) and Meta (META) amongst its customers.
But Scale AIâs efforts havenât been without controversy. The startup has been hit with several lawsuits in recent months from its contractors. Besides facing allegations of wage theft, the company has been accused of subjecting workers to emotionally distressing content without proper safeguards.
Outside of Scale AIâs network of contractors, Wang claims the technologyâs labor opportunities will largely include regulating A.I. itself. âManaging the A.I.âs and keeping watch over all the A.I. systems, thatâs going to be another thing that weâre going to have to do,â Wang said, adding that jobs will be created to make sure the technology âdoesnât go out and do all the crazy things that we donât want it do.â
Change in labor markets, such as the managerial shift he predicts A.I. will bring, are to be expected when technological advances arise. âWhen we started developing technology that started making farming a lot more efficient, all of a sudden people could do a lot of other things,â he noted. âItâs always the history of technology.â