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Officials at Hostinger predict that many financial services jobs will be made redundant by AI and AI agents within five years. With the artificial intelligence market projected to grow from $184 billion in 2024 to $826.7 billion by 2030, businesses are rapidly adopting these technologies to automate tasks and enhance efficiency.
Near-Term (2025–2026)
Data entry, basic administration
By the end of 2026, up to 90% of data entry tasks may be automated. Advances in optical character recognition (OCR) and data management can reduce processing times by 80% while maintaining near-perfect accuracy, according to McKinsey. The transition is expected to occur in the near term due to the straightforward nature of these tasks and the immediate cost-saving benefits for businesses.
Hostinger said the reality is that AI doesn’t just match human customer service—it’s providing a level of consistency that was previously impossible.
Mid-Term (2027–2030)
Customer service (2026)
By 2027, AI-powered virtual assistants may handle 50% of routine inquiries, cutting response times from hours to seconds. This rapid adoption timeline is driven by the relatively straightforward nature of most customer interactions and existing mature language models.
“The reality is that AI doesn’t just match human customer service—it’s providing a level of consistency that was previously impossible,” said Hostinger’s AI tech lead Mantas Lukauskas. “The emergence of AI prompt engineers highlights how quickly these transformations are occurring. Not long ago, this role was virtually unthinkable—but today, it’s indispensable for refining AI interactions and ensuring systems provide accurate, contextually relevant responses.”
The standardized nature of customer service protocols and clearly defined response parameters make this sector prime for near-term AI transformation.
Financial services (2030)
The financial sector faces a longer adoption curve, with 35-40% of accounting, financial analysis, and risk assessment processes projected for automation by 2030.
“The time efficiency and accuracy of these systems in financial services are simply unmatched,” Lukauskas said. “While the emergence of cognitive financial agents promises independent economic reasoning capabilities, the complex nature of financial systems demands a measured approach to implementation.
Retail operations (2028)
The retail landscape sits at a middle ground for AI adoption, with experts predicting 40% process automation by 2028. Predictive AI models are already demonstrating superior capability in demand forecasting and resource management, integrating complex variables like seasonal trends and consumer behavior.
Hostinger said they’re seeing efficiency jump by as much as 65% when AI takes over the calculations people simply can’t process quickly enough. However, AI-driven retail isn’t just about logistics; roles like AR experience managers are emerging to create immersive digital shopping experiences, reshaping how consumers interact with brands.
This transformation has a middle timeline because while some aspects like inventory management are ready for immediate automation, other elements like merchandising strategy and local market adaptation require more sophisticated AI development.
This disruption timeline reveals a clear pattern: Roles involving routine tasks and data processing face immediate risk, while positions requiring complex decision-making will transform more gradually. Workers in vulnerable industries should prioritize developing skills that complement AI capabilities rather than competing with them. Organizations must balance automation benefits with workforce transition strategies. As the timeline shows, those who prepare early and adapt continuously will be best positioned to compete in an AI-augmented future.
“The question isn’t whether AI will transform these industries, but how quickly organizations and workers can evolve to use its potential while maintaining human value in the workforce,” Lukauskas concluded. “The democratization of AI development, as shown by breakthroughs like DeepSeek, means this evolution could happen faster than many anticipate.”